As we get farther into 2021, Lewis Automotive Group is still celebrating their 75th anniversary in the car business. Ever since Herb “Buck” Lewis started the flagship Ford dealership on Mountain Street in Fayetteville, the Lewis family has been helping their customers in Northwest Arkansas to find their perfect vehicle, and are always looking for ways to go above and beyond the competition in ways that can most benefit our customers. This week, as you’re browsing through looking for a new Ford truck in Fayetteville, a used Jeep for sale, or a preowned sedan, we wanted to highlight a few of the ways that Lewis Automotive Group has set themselves apart, and what makes them truly unique as one of the top dealership groups in Arkansas.
First up, there’s a position in the Lewis Automotive Group that’s unique to us, namely the Delivery Specialist. Have you ever bought a new vehicle and immediately had to make 15 phone calls back to your dealership just to figure out how to pair your phone to the Bluetooth? Not quite sure how to switch your new truck into or out of four-wheel drive properly? Decided you want a bed liner installed before you take your new truck home? We have someone here to help with all of that! Our delivery specialists do exactly what the name says, they make sure the vehicle delivery to our customers goes as smoothly as possible. They’re specially trained in the new technology that our new model vehicles contain, and are here to coach you through the setup process BEFORE you leave the dealership to save you the guesswork. Decided to get that bedliner? They coordinate with our Line-X tech to get you the best protective coating your truck bed can get. They also help with making sure your new car, truck, or SUV is cleaned, shiny, and parked right up front when you’re ready to take it home and proudly show off your new purchase. Lewis Automotive Group wants to ensure their customers continue being satisfied and enjoying their new car for long after they leave the dealership.
Next up, our Lewis Automotive Service Department is one of the best in the area. We regularly top the scores in Customer Satisfaction Surveys, month after month, and are dedicated to doing everything possible to ensure the repairs we do are done right the first time. We have a staff full of factory-certified technicians trained to do everything from basic maintenance like oil changes all the way up to the bigger, surprise repairs. From transmissions to air filters, our Lewis Automotive Group technicians and Service Advisors communicate with our customers through the process, to make sure you’re satisfied with the care your vehicle receives while in our shop. We work with your vehicle’s Warranty companies to make sure you’ve got that added benefit whenever possible, as well.
Speaking of Warranties, the most exciting news of this whole blog post is coming up next!
Here at Lewis Automotive Group, with five locations in Fayetteville, Springdale, and Farmington, we’re introducing one more way to make sure our customers are 110% satisfied with their new vehicle, by introducing the new “Lewis Guarantee.” This includes a whole list of amazing add-ons to our already top-notch customer experience, including the fact that all new vehicles will receive:
A Ten-year, 120,000 mile Powertrain warranty
A Five day exchange program
One year of tire and wheel protection
One year of key replacement
And one year of Complimentary oil changes!
And, before you think that all these benefits only apply to our new inventory, there’s additional incentives on our used inventory as well, including:
All used vehicles with under 200,000 miles on the odometer receive additional warranty coverage.
A five day exchange program
And one year of Complimentary oil changes!
Lewis Automotive Group is so excited to be able to help our NWA customers stay satisfied with their vehicle purchase for years to come, and it’s changes like this that have made sure that the Lewis family has topped customer satisfaction year after year. Don’t forget, also, that we offer a Referral program to our dealership, so if you’re not able to take advantage of all these perks right now (or you DO, and you love it so much that you just have to share it with others), you can still refer your friends and family to us! If they buy, and let us know you referred them, we’ll cut you a check for $100 as a thank you for the business! Give us a call at (888)271-6861 or come by and see us at 3373 North College Avenue in Fayetteville, and we’ll be sure to find you the perfect vehicle in NWA for your lifestyle and budget. Let us give you the Lewis Guarantee of a fantastic experience every time you’re here.